A new restaurant in Germany is almost completely automated -- at least the ordering and serving processes are, anyway.
Diners place their orders on a touch-screen. The order is sent to the kitchen upstairs, where it is prepared by traditional chefs and cooks, and then set on wheeled trays. The trays are then placed on a series of long, metal tracks which criss-cross the dining room, where they come spinning down the tracks to the customer.
Each table is color-coded. He inserts his debit card, which tracks his purchases so he can pay before he leaves. After the customer places his order, he is free to use the computer terminal to send e-mail, or even learn more about the dish he chose and its ingredients.
The automated system not only eliminates surly, forgetful waiters, it also eliminates tipping!
© C Harris Lynn, 2008
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